Privacy policy

Effective Date: February 8, 2025
This Privacy Policy describes how TapTapGo ("we," "us," or "our") collects, uses, and shares personal information of users ("you") of the TapTapGo application (the "Service").

Information We Collect

We collect the following types of information:
  • Information You Provide Directly:
    • Account Information: If you create an account (if applicable), we may collect your name, email address, username, and password.
    • Contact Information: If you contact us for support or inquiries, we may collect your name, email address, and any other information you provide in your communication.
  • Information We Collect Automatically:
    • Device Information: We collect information about the device you use to access the Service, including the device model, operating system, unique device identifiers (e.g., Android Advertising ID), and mobile network information.
    • Log Data: We automatically collect certain information when you use the Service, including your IP address, browser type, referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data.
    • Usage Information: We collect information about your use of the Service, including the URLs you enter, the files you download (while we don't retain or track file contents), the features you use, and the time and duration of your activities. Important: State clearly that you do not retain or track the contents of the files themselves.
    • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activity. If you use cookies, explain what types of cookies you use and for what purposes.

How We Use Your Information

We use your information for the following purposes:
  • To Provide and Maintain the Service: To operate, maintain, and improve the Service; to provide you with the features and functionality of the Service; to personalize your experience; and to provide customer support.
  • To Analyze and Improve the Service: To analyze how users interact with the Service; to identify trends and patterns; to develop new features and functionality; and to improve the performance and usability of the Service.
  • To Enforce Our Terms of Service: To enforce our Terms of Service and other policies; to prevent fraud and abuse; and to protect the security and integrity of the Service.
  • To Comply with Legal Obligations: To comply with applicable laws and regulations; to respond to legal requests; and to protect our rights and the rights of others.
  • For Advertising (If Applicable): If you display ads, explain how you use data for targeted advertising. Be very clear and compliant with ad regulations.

How We Share Your Information

We may share your information with the following categories of recipients:
  • Service Providers: We may share your information with third-party service providers who assist us in providing and maintaining the Service, such as hosting providers, analytics providers, and customer support providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. This requires explicit consent in many jurisdictions.
  • Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Affiliates: We may share your information with our affiliates (companies under common control) for the purposes described in this Privacy Policy.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your information.
  • With Your Consent: We may share your information with third parties with your consent.

Your Choices

You have the following choices regarding your information:
  • Access and Correction: You may access and update your account information (if applicable) by logging into your account settings. You can request to correct inaccurate data we hold about you.
  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.
  • Cookies: You can control cookies through your browser settings. You may be able to block cookies or to receive a notification before a cookie is placed.
  • Data Deletion: You may request that we delete your personal information, subject to certain exceptions permitted by law.
  • Advertising ID: You can reset your device's advertising ID in your device settings, which may limit the use of your advertising ID for interest-based advertising.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, which may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and/or within the Service and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after the posting of changes constitutes your acceptance of the revised Privacy Policy.Thank you for choosing TapTapGo. We are committed to upholding the highest standards of privacy and data security. Your trust is important to us, and we strive to ensure that your personal information is protected while you enjoy our services. This Privacy Policy is designed to keep you informed about how we handle your data, offering transparency and control over your personal information. Should you have any questions or concerns about this policy or your data, please do not hesitate to contact us at. We value your feedback and are here to assist you.Your continued use of our services affirms your agreement to this Privacy Policy and any updates we may make in the future. We look forward to providing you with a safe and enjoyable experience.